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Renungan
“If today were the last day of my life, would I want to do what I’m about to do today?”


Tuesday, August 30, 2011

Antara 'Demand' & 'Supply'

Baru-baru ini saya terbaca satu perenggan dalam buku bertajuk ‘Full Engagement’ tulisan Brian Tracy yang berbunyi ...

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“In a competitive market, we do not try to create needs. We try to identify customers who already have an existing need or felt dissatisfaction, and then show them that our product or service will satisfy that need or relieve that dissatisfaction. Because of competition, we must then convince the prospective customer that, all choices available in the market to relieve that dissactifaction, our product or service is the very best choice for the customer, all things considered.”

Saya nampak tiga perkara pokok dalam perenggan di atas;

1) Seseorang individu itu perlu punya ketidakpuasan terhadap sesuatu sebelum beliau membeli sesuatu untuk menyelesaikan ketidakpuasan tersebut.

2) Individu tersebut perlu dapat melihat dengan jelas apabila beliau membeli produk atau servis kita, ketidakpuasan beliau itu dapat diatasi atau menyebabkan beliau lebih puas hati.

3) Bila kedua-dua perkara (1) dan (2) di atas dipenuhi, barulah keputusan untuk membeli apa yang anda tawarkan itu boleh terlaksana.
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Apa yang dinyatakan di atas sebenarnya amat relevan bagi sebarang jenis perniagaan. Sebagai contoh, kita ambil contoh produk atau servis yang ditawarkan oleh Tenaga Nasional Berhad (TNB) iaitu bekalan elektrik. Berdasarkan kepada perkara (1), semua dari kita akan berasa hidup ini amat payah jika tiada mempunyai bekalan elektrik dalam kehidupan seharian. Segalanya akan tersekat. Baik kehidupan domestik maupun komersial. Amat menggerunkan kehidupan sebegini. Pada peringkat ini wujud keperluan mendesak. Sudahnya, berdasarkan kepada perkara (2), tanpa banyak soal kita memerlukan produk atau servis yang ditawarkan oleh TNB. Jadi barulah keputusan untuk membeli apa yang anda tawarkan itu boleh terlaksana. (Perkara (3)).

Dalam kita memasarkan produk atau servis kita, adakah kita menyusun strategi pemasaran kita berdasarkan kepada perkara (1) hingga perkara (3)? Cara pandang begini sebenarnya memudahkan kita menyusun keutamaan (prioratise) dalam aktiviti-aktiviti memasarkan produk atau servis kita.

Banyak syarikat yang saya lihat tidak mendekati berdasarkan kepada langkah (1) hingga langkah (3). Mereka lebih senang memulakan satu usaha perniagaan dengan cuba menerangkan apa faedah produk atau servis kepada bakal pelanggan masing-masing. Inilah maksudnya ungkapan “we do not try to create needs’ dalam baris pertama perenggan di atas. Dalam banyak keadaan bakal pelanggan ini selalu merasakan syarikat-syarikat ini bukan peka kepada keperluan mereka tetapi lebih kepada ‘syok sendiri’. Sudahnya, usaha perniagaan sebegini amat menyusahkan dan lambat menerima hasil yang diingini.

Apa yang dibincangkan di atas membuatkan saya terfikir mengenai produk dan servis yang saya tawarkan iaitu PPB3K. Adakah pelanggan-pelanggan saya nampak jelas samada PPB3K ini mampu menyelesaikan masalah yang mereka hadapi atau sekadar mereka nampak saya hanya menjaja ‘seminar’ yang tiada langsung kaitan dengan keperluan mereka? Ini merupakan satu soalan yang cukup ‘direct’ dan amat penting saya fikir dan ambil tindakan. Apa hujah saya mengenai persoalan ini?
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Ramai dari kita tidak seronok di tempat kerja. Kita kerja semata-mata untuk dapatkan gaji. Maka bekerjalah kita hari demi hari melaksana arahan ketua kita tanpa mengetahui apa faedahnya kerja kita dan apa yang boleh kita capai dalam kerja kita. Maka bekerjalah kita setakat ‘conform’ sahaja atau tanpa ‘passion’. Hari demi hari kita makin tertekan. Nak mengadu dilema kita kepada kawan-kawan atau ketua kita, kita lihat mereka pun sama macam kita. Kita cuba pujuk diri kita dengan mengatakan hal yang yang kita lalui ini sebenarnya lumrah alam pekerjaan tetapi lagi lama kita dalam keadaan begini lagi lemas kita. Kita cuba cari jalan keluar dari keadaan ini tetapi kita tidak tahu. Sudahnya kita, kawan kita, ketua kita dan sudahnya organisasi kita tertekan lalu menyebabkan produktiviti dan hasil kita merudum.

Perlu ditekankan bahawa isu di atas bukan perkara kecil yang boleh kita tutup mata begitu sahaja. Isu-isu sebeginilah yang menyebabkan banyak masalah yang sukar dibendung lalu menyebabkan kejatuhan atau kemerosotan diri maupun organisasi.

Suatu usaha untuk seronok bekerja (bagi individu) atau melaksanakan pengurusan perubahan (bagi organisasi) perlu menangani tiga komponen utama iaitu diri anggota kerja, bagaimana anggota-anggota kerja ini berinteraksi dan bekerjasama dan bagaimana seseorang peminpin itu memimpin. Perlu diingatkan tiada wujud jalan singkat bagi menangani tiga komponen ini. Ketiga-tiga komponen ini perlu ditangani secara sistematik dan berterusan.
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Berdasarkan kepada senario di atas, disinilah perlunya PPB3K. PPB3K membantu seseorang itu agar seronok di tempat kerja dan membantu organisasi melaksanakan pengurusan perubahan untuk dapat hasil yang lebih baik. Ini semua dilakukan dengan memberi penekanan kepada Kesedaran Diri – Kesedaran Kerja Berpasukan – Kesedaran Kepimpinan secara sistematik dan berterusan.

PPB3K mampu membantu menangani isu-isu ini. Jalannya mudah, praktikal dan berkesan. Hubungi saya untuk saya kongsi resepinya. Saya yakin tuan puan akan menyesal kerana lambat mengetahui resepi ini!

Sunday, August 28, 2011

L.O.V.E.


This L.O.V.E. is dedicated to you lovely people, the reader. Thank you for all your support. God bless.




L is for the way you look at me

O is for the only one I see

V is very, very extraordinary

E is even more than anyone that you adore can

Love is all that I can give to you

Love is more than just a game for two

Two in love can make it

Take my heart and please don't break it

Love was made for me and you

Yes … Love was made for me and you

Love was made for me and you

' Maaf-Zahir-Batin'

Friday, August 26, 2011

Universal Laws

1. Law of Mechanical Repair - After your hands become coated with grease, your nose will begin to itch and you'll have to pee.

2. Law of Gravity - Any tool, nut, bolt, screw, when dropped, will roll to the least accessible corner.

3. Law of Probability - The probability of being watched is directly proportional to the stupidity of your act.


4. Law of Random Numbers - If you dial a wrong number, you never get a busy signal and someone always answers.

5. Oliver's Law of Public Speaking - A closed mouth gathers no feet.

6. Variation Law - If you change lines (or traffic lanes), the one you were in will always move faster than the one you are in now (works every time).

7. Law of the Bath - When the body is fully immersed in water, the telephone rings.

8. Law of Close Encounters - The probability of meeting someone you know increases dramatically when you are with someone you don't want to be seen with.

9. Law of the Result - When you try to prove to someone that a machine won't work, it will.

10. Law of Biomechanics - The severity of the itch is inversely proportional to the reach.


11. Law of the Theater & Hockey Arena - At any event, the people whose seats are furthest from the aisle, always arrive last. They are the ones who will leave their seats several times to go for food, beer, or the toilet and who leave early before the end of the performance or the game is over. The folks in the aisle seats come early, never move once, have long gangly legs or big bellies and stay to the bitter end of the performance. The aisle people also are very surly folk.

12. The Coffee Law - As soon as you sit down to a cup of hot coffee, your boss will ask you to do something which will last until the coffee is cold.

13. Murphy's Law of Lockers - If there are only 2 people in a locker room, they will have adjacent lockers.

14. Law of Physical Surfaces - The chances of an open-faced jelly sandwich landing face down on a floor, are directly correlated to the newness and cost of the carpet or rug.

15. Law of Logical Argument - Anything is possible if you don't know what you are talking about.


16. Brown's Law of Physical Appearance - If the clothes fit, they're ugly.

17. Wilson's Law of Commercial Marketing Strategy - As soon as you find a product that you really like, they will stop making it.

18. Doctors' Law - If you don't feel well, make an appointment to go to the doctor, by the time you get there you'll feel better.. But don't make an appointment, and you'll stay sick.

Tuesday, August 23, 2011

Mengimbangi Keperluan Organisasi?


Bila saya lihat keadaan pengurusan tertinggi untuk organisasi-organisasi besar terutama ’Government Link Companies’ (GLC) negara ini, masing-masing sedaya-upaya untuk mencapai matlamat secepat mungkin yang biasanya bersifat terdesak dan penting. Ini tidak dapat dielakkan kerana rata-rata pengurusan tertinggi ini punya jangkamasa kontrak yang cukup terhad disamping tekanan dari ’stakeholders’ yang punya keperluan yang cukup tinggi.

Ini semua punya kesan positif dan negatifnya. Namun disini saya ingin membawa perbincangan ini kepada satu kesan negatif kepada anggota kerja organisasi tersebut. Apa kesan negatif itu? Anggota kerja seperti hilang punca dengan keperluan-keperluan mendesak dan penting yang tidak kunjung padam ini. Situasi ini jika tidak ditangani akan membuat anggota kerja menjadi ’burn-out’ lalu sudahnya mmpengaruhi tahap ’engagement’ mereka dalam tugas masing-masing.

Sudahnya bagaimana kita harus mengimbangi antara keperluan pengurusan tertinggi dan dilemma anggota kerja ini? Untuk menjawab soalan ini, kita harus memahami konsep Matriks Masa. (rujuk rajah dibawah)
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Berdasarkan kepada rajah di atas, jelas bahawa keperluan pengurusan tertinggi itu terletak dalam kuadran 1. (terdesak dan penting). Apa yang berlaku sekarang ialah fokus banyak dicurahkan kepada kuadran 1 ini. Jika kita terlalu lama di dalam kuadran ini, kita akan berasa tertekan. Bukan itu sahaja, kita tidak akan ada masa untuk menangani isu-isu strategik yang perlu dilaksanakan sebagai contohnya menangani isu hilangnya ’engagement’ terhadap tugas.

Isu-isu strategik ini kebiasaannya perlu ditangani menggunakan kaedah yang sistematik dan berterusan. Disebabkan sifat kaedahnya begini, semestinya kaedah ini tergolong dalam Kuadran 2 (Penting tapi Tidak Terdesak).

Apa yang kita pelajari dari cerita di atas ialah dua-dua aktiviti dalam kuadran ini penting dan kita perlu mengambil berat segala aktiviti di dalam kedua-dua kuadran ini. Dalam kata lain, aktiviti-aktiviti ini perlu ditangani secara seimbang.

Soalnya apa yang perlu kita laksanakan bagi menangani isu strategik ini? (isu ’engagement’ terhadap tugas).
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Disinilah datangnya perlu kita melaksana Pengurusan Perubahan (Change Management). Sebenarnya ada banyak model-model Pengurusan Perubahahan di luar sana. Namun model Pengurusan Perubahan yang dipilih perlu menekankan soal-soal asas, praktikal untuk dilaksanakan dan sesuai dengan iklim organisasi negara ini. Berdasarkan kepada keperluan inilah mengapa Program Produktiviti Bersepadu 3K (PPB3K) diwujudkan.

PPB3K menangani tiga keperluan asas anggota kerja di tempat kerja iaitu Kesedaran Diri, Kesedaran Kerja Berpasukan dan Kesedaran Kepimpinan (3K). Inilah dia tiga keperluan asas yang selalu terlepas pandang dari pihak yang bertanggungjawab dalam sesuatu organisasi. Tiga perkara ini bila diambil tindakan secara sistematik dan berterusan akan berupaya menanagani isu ’engagement’ di atas. Bukan itu sahaja, PPB3K telah disediakan dalam Bahasa Malaysia dan bahan-bahannya yang amat praktikal ini akan menjanjikan satu pendekatan yang cukup berkesan kepada anggota kerja organisasi.

Baru-baru ini, bagi memantapkan lagi khidmat PPB3K kepada para pelanggannya, satu modul sekutu yang bertajuk ’My Heart’ telah diserap dalam keluarga PPB3K. ’My Heart’ khusus membicarakan soal bagaimana harus kita melaksanakan penyucian (cleansing) terhadap hati (Fikiran Bawah Sedar) dengan menekankan soal spiritual. ’My Heart’ juga khusus bagi pembinaan nilai bersama dalam setiap anggota kerja organisasi.

Penting sangat penyucian hati ini dilaksanakan memandangkan jika hati (Fikiran Bawah Sedar) ini penuh dengan kekotoran, sudah pasti seluruh diri itu tidak akan selamat. Bukan itu sahaja, bila hati ini telah mula bersih dan berpegang pada nilai bersama organisasi, maka lebih mudah dan berkesan untuk melaksana segala tuntutan yang dinyatakan dalam modul-modul PPB3K yang lain. Pendekatan ’My Heart’ cukup asas dan praktikal.

Sudahnya bolehlah saya rumuskan bahawa PPB3K + ’My Heart’ merupakan satu program Pengurusan Perubahan yang amat dinamik dan praktikal bagi menangani isu ’engagement’ ini. Kalau dulu, kita memisahkan soal spiritual dalam pengurusan tetapi bersama PPB3K + ’My Heart’ ini anda akan dapat saksikan dua perkara ini tidak dipisahkan malah saling ’compliment each other’ bagi merealisasi tujuan akhir Pengurusan Perubahan ini.

Hingga setakat ini, saya tahu apa yang tersaji dalam PPB3K + ’My Heart’ ini memang hebat. Saya bukan syok sendiri tetapi sebagai orang yang banyak terlibat dan mengkaji model-model yang berkaitan dengan Pengurusan Perubahan baik dalam negara maupun luar negara, PPB3K + ’My Heart’ memang unik, berbentuk holistik dan praktikal. Saya cukup yakin PPB3K + ’My Heart’ sesuai digunakan untuk menangani cabaran organisasi dari sudut produktiviti anggota kerja, 'engagement' anggota kerja terhadap tugas, kreativiti anggota kerja, kerjasama sesama anggota kerja dan kepimpinan anggota kerja.
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Saya ingin menjemput tuan puan yang terlibat dalam urusan menangani cabaran-cabaran di atas untuk mengunapakai PPB3K + ’My Heart’. Saya yakin tuan puan akan mendapat banyak faedah dari PPB3K + ’My Heart’. Sejahtera-Bahagia-Kaya!

Friday, August 19, 2011

The Power of Thoughts

Thought is pure energy. Every thought you have, have ever had, and ever will have is creative. (Creative – Ability to Create) The energy of your thought never ever dies. Ever. It leaves your being and heads out into the universe, extending forever. A thought is forever.
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A Stanford University study which was undertaken several years ago concluded that average person has sixty thousand thoughts a day, fifty nine thousand five hundred of which are the same as the day before. We think many of our thoughts without planning to do so; they just happen in an instinctive and spontaneous manner, springing from our subconscious mind in a similar manner to spring water suddenly spurting forth above the ground.
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An interesting exercise which you might like to try is to plan to only think about what is happening right now for a short period of time; to spend even five minutes “in the now” can prove to be an incredibly difficult task. Most of us are just so used to a constant commentary of thoughts running through our minds that we have forgotten what it feels like to still our minds and therefore be able to place our full focus upon the current moment.
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Not only have we forgotten what this feels like, we somehow can also feel that we do not know how to still our minds and stop these myriad thoughts from interfering with our enjoyment of the current moment. Perhaps if we realized the true impact of emitting such a mixed bag of thought energy we would try a little harder to still our thoughts and focus our energy more positively and more effectively.
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Not only would this have a major impact upon our own immediate life and environment, it would also benefit the big wide world far away from us; the entire universe is affected by every thought each of us has. We tend to think that our thoughts are our own individual and private “property” and believe that they only impact on our own immediate environment. Your thoughts affect the world around you.
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For those who have been introduced to the “stick person” concept in “Anda Dilahirkan Berjaya” (ADB) know the power of this entire article. For those who want to know what “stick person” concept is, attend ADB.


Wednesday, August 17, 2011

Hidup macam 'Rollercoaster'

Hidup itu memang bergelora
Sebagai dugaan untuk manusia ...
dalam mencapai keredaan Tuhan
Hidup itu ada naik dan ada turunnya
Itu perlu untuk hidup yang indah

Hidup itu memang bergelora
Gelora ditangani bila hidup bermatlamat
Perlunya Hidup kepada Matlamat
Adalah ibarat perlunya kapal ...
yang sedang berada di tengah laut bergelora ...
dan pada malam yang gelap gulita ...
kepada ‘light house’.

Sungguh hanya ada dua pilihan
Pilih hidup sekadar bertahan
atau ...
Pilih hidup untuk berjaya
Namun untuk berjaya ...
Hidup perlukan matlamat.
Pilihan Di Tangan Anda!

Moga Hidup Anda Sejahtera-Bahagia-Kaya!




Saturday, August 13, 2011

Pendekatan Pengurusan Perubahan Terhebat!

Syukur banyak-banyak pada Allah S.W.T. kerana satu perbincangan antara Uztaz Hairudin dan saya di awal Ramadhan kali ini telah membuah satu inovasi bagaimana untuk melaksanakan pengurusan perubahan yang cukup holistik sifatnya khusus untuk sesuatu organisasi itu.
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Inovasi ini menggabungkan program Uztaz yang bertajuk ‘My Heart’ dan PPB3K itu sendiri. ‘My Heart’ bertindak sebagai penyediaan hati anggota kerja untuk mengamalkan segala nilai yang baik dan kemudian disambut oleh PPB3K sebagai pendekatan yang bersepadu dan berterusan bagi membina organisasi yang …

SEJAHTERA-BAHAGIA-KAYA.

Berikut pula ialah renungan Uztaz Hairudin mengenai idea yang kami temui …

Alhamdulillah. satu percantuman idea yang cukup bagus. Saya nampak gabungan penyucian hati dan pengurusan organisasi ini akan menjadikan satu-satu organisasi atau syarikat itu lebih menyerlah secara total.

Ini kerana organisasi/syarikat adalah sebenarnya gabungan beberapa individu yang masing-masing mempunyai hati. Baik muslim atau non muslim. Hati setiap manusia bermula dengan fitrah (suci). Manusia itu sendiri yang mengotorinya. Bila hati telah dikotori, pandangannya akan menjadi kabur dan tak nampak jalan kepada nilai-nilai murni.
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Tetapi bila hati tadi telah dibersihkan, bukan sekadar nampak jelas nilai-nilai tersebut tapi nilai-nilai tersebut akan lekat dihati. Bila keadaan tersebut berlaku, letaklah individu tersebut dalam apa keadaan sekalipun, nilai-nilai tersebut akan menyerlahkan kredibiliti dan produktivitinya kerana nilai-nilai tersebut tidak difikirannya yang akan berubah bila dapat idea-idea baru atau diemosinya yang juga terdedah kepada perubahan bila keadaan-keadaan berubah.

Ini kerana emosi cepat terkesan dengan keadaan sekeliling tetapi nilai-nilai murni tersebut tetap lekat dihatinya kerana hati tak mudah berubah dengan persekitaran dan keadaan.

Kesimpulannya, seseorang yang mempunyai hati yang bersih; dia akan IKHLAS, buat yang terbaik kerana Allah bukan kerana manusia dan serah segala urusannya kepada Allah, bukan pihak-pihak tertentu. Jika ini berlaku, apa pun situasi yg berlaku, jadi positif pada pandangannya kerana dia tetap SABAR dengan ujian Allah dan SYUKUR dengan kejayaan yang dikurniakan Allah.

IKHLAS-SABAR-SYUKUR
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Kesimpulan

Dari pengalaman sebelum ini, inilah satu resepi yang amat diperlukan oleh organisasi masakini dalam usaha membina organisasi yang benar-benar mantap. Kalau dulu seolah wujud pemisahan dari segi pengurusan dengan hal spiritual tetapi melalui gabungan ‘My Heart’ dan PPB3K ini nanti, anda akan dikongsi satu idea yang cukup mantap bagaimana menggabungkan hal spiritual dalam pengurusan organisasi. Ini membuatkan saya teringat kata-kata dalam buku The Corporate Mystic (2002) tulisan Prof Dr Gay Hendrick & Kate Ludeman ...

‘Lately, the concern of the big corporation toward ethical, and even spiritual aspect of their employee has grown rapidly – in the global market in the future, you will find saint, mystics or sufis in the big corporation or modern organization – NOT in the viharas, monasteries, synagogues, temples, churches or mosques’.

Wednesday, August 10, 2011

Nostalgia


Nostalgia bermaksud keinginan kepada sesuatu di masa lepas. Keinginan di masa lepas ini selalunya menimbulkan kepada perasaan gembira dan tidak kurang juga kepada perasaan sedih. Namun kadang-kadang perasaan sedih dan gembira itu bercampur baur hingga menyebabkan nostalgia itu menimbulkan rasa hidup yang indah.

Cuba perhatikan apa yang selalu dibincang oleh orang bilamana bertemu dengan rakan lama mereka? Tak kiralah dimana saja. Dalam Facebook, kedai mamak, hari perayaan. Semuanya menceritakan kisah lama yang sudahnya menimbulkan nostalgia.

Apa gunanya nostalgia?

Apa yang aku perhatikan, salah satu gunanya nostalgia ialah ianya mampu merapatkan hubungan sesuatu kelompok manusia itu. Hubungan rapat ini sudahnya selalu menghasilkan kerjasama yang cukup utuh bagi satu kumpulan manusia yang mana dulunya tidak mampu mencapai tahap kerjasama seperti sekarang. Fikirkan ...

Banyak kumpulan manusia sekarang berfungsi di atas dasar nostalgia. Contohnya ialah seperti alumni satu tempat pengajian, pekerjaaan, kawasan dan sebagainya. Hebatnya kumpulan sebegini hingga ada satu kumpulan yang aku kenali begitu rapatnya hubungan antara mereka melebihi hubungan mereka dengan saudara-mara mereka sendiri. Kadang-kadang aku rasa ’envy’ dengan mereka.

Secara peribadi, aku punya nostalgia terhadap cerita-cerita TV di tahun 70an. Setiap kali aku terdengar lagu cerita-cerita TV ini, aku semacam dibawa terbang semula ke era waktu itu. Bukan sahaja aku teringatkan cerita-cerita TV ini tetapi dalam banyak hal aku teringatkan juga apa yang aku lakukan pada ketika itu. Dalam diam, aku mampu tersenyum sendirian.

Video dibawah ini mempamirkan beberapa sedutan dari cerita-cerita TV popular sekitar tahun 70an dahulu. Saya yakin tuan puan akan tersenyum sendirian terutama bagi tuan puan yang sedang membesar pada era tersebut. Mari kita nikmati nostalgia ini. :)





Saturday, August 6, 2011

Wisdom from Azim Premji - Part 2

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Fourth : The fourth lesson I have learnt, is the importance of humility.

Sometimes, when you get so much in life, you really start wondering, whether you deserve all of it. We have so much to be grateful for. Our parents, our teachers and our seniors, have done so much for us, that we can never repay them. Many people focus on the shortcomings, because obviously, no one can be perfect. But it is important to first acknowledge, what we have received. Nothing in life is permanent, but when a relationship ends, rather than becoming bitter, we must learn to savor the memory, of the good things, while they lasted.
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Fifth: The fifth lesson I learnt is, that we must always strive for Excellence.

One way of achieving excellence, is by looking at those better than ourselves. Keep learning what they do differently. But excellence cannot be imposed from the outside. We must also feel the need from within. It must involve not only our mind, but also our heart and soul. Excellence is not an act, but a habit. I remember the inspiring lines of a poem, which says that your reach must always exceed your grasp. That is heaven on earth. Ultimately, your only competition is yourself.
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Sixth : The sixth lesson I have learnt is, never give up in the face of adversity.

It comes on you, suddenly without warning. Always keep in mind, that it is only the test of fire, that makes fine steel. A friend of mine shared this incident with me. His eight-year old daughter was struggling away at a jigsaw puzzle. She kept at it for hours but could not succeed. Finally, it went beyond her bedtime. My friend told her, "Look, why dont you just give up? I dont think you will complete it tonight. Look at it another day." The daughter looked with a strange look in her eyes, "But, dad, why should I give up? All the pieces are there! I have just got to put them together!" If we persevere long enough, we can put any problem into its perspective.
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Seventh : The seventh lesson I have learnt is, that while you must be open to change, do not compromise on your values.

Mahatma Gandhiji often said, You must open the windows of your mind, but you must not be swept off your feet by the breeze." Values like honesty, integrity, consideration and humility have survived for generations. At the end of the day, it is values that define a person more than the achievements. Do not be tempted by short cuts. The short cut can make you lose your way and end up becoming the longest way to the destination.
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Final: And the final lesson I learnt is, that we must have faith in our own ideas even if everyone tells us that we are wrong.

There was a newspaper vendor who had a rude customer. Every morning, the Customer would walk by, refuse to return the greeting, grab the paper off the shelf and throw the money at the vendor. The vendor would pick up the money, smile politely and say, 'Thank you, Sir.' One day, the vendor's assistant asked him, "Why are you always so polite with him when he is so rude to you? Why don't you throw the newspaper at him when he comes back tomorrow?" The vendor smiled and replied, "He can't help being rude and I cant help being polite. Why should I let his rude behavior dictate my politeness?"
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"Remember, those who win are those who believe they can."

Prayer is not a spare wheel that you pull out when YOU ARE IN TROUBLE, it is a steering wheel that keeps you on the right path throughout your life.

Wednesday, August 3, 2011

Wisdom from Azim Premji - Part 1

An Address by Azim Premji in the 'Shaping Young Minds Program' (SYMP) organized by AIMA in collaboration with the Bombay Management Association (BMA) in Mumbai on 'My Lessons in Life'.
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(Azim Hashim Premji, born 24 July 1945 is an Indian business tycoon and philanthropist who is the chairman of Wipro Limited, guiding the company through four decades of diversification and growth to emerge as one of the Indian leader in the software industry. According to Forbes, he is currently the third wealthiest Indian with a personal wealth of US$16.8 billion in 2011, as well as being the richest Indian Muslim. In 2000, he was voted among the 20 most powerful men in the world by Asiaweek. He was also among the 50 richest people in the world from 1999 to 2005 according to Forbes.

In April 2004, he was rated among the 100 most influential people in the world by Time magazine. His assets include 74% of Wipro. Wipro Limited, which dealt in hydrogenated cooking fats along with consumer products, grew from a company of US $2.5 million to a giant of $6 billion under Premji's leadership. Wipro Technologies, one of its group companies, is one of India's largest software companies and is ranked among the top 100 technology companies globally).

I am very happy to be here with you. It is always wonderful to be with young people. As my hair turned from black, to salt and pepper and finally salt without the pepper, I have begun to realize the importance of youth. At the same time, I have begun to truly appreciate some of the lessons I have learnt along the way. I hope you will find them useful when you plan your own career and life.
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First : The first thing I have learnt is that we must always begin with our strengths.

There is an imaginary story of a rabbit. The rabbit was enrolled in a rabbit school. Like all rabbits, it could hop very well but could not swim. At the end of the year, the rabbit got high marks in hopping but failed in swimming. The parents were concerned. They said, 'Forget about hopping. You are, anyway good at it. Concentrate on swimming.' They sent the rabbit for tuition in swimming. And guess what happened? The rabbit forgot how to hop! As for swimming, have you ever seen a rabbit swim? While it is important for us to know what we are not good at, we must also cherish what is good in us. That is because it is only our strengths that can give us the energy to correct our weaknesses.
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Second : The second lesson I have learnt is that a rupee earned is of far more value than five found.

My friend was sharing with me, the story of his eight year-old niece. She would always complain about the breakfast. The cook tried everything possible, but the child remained unhappy. Finally, my friend took the child to a supermarket and brought one of those ready-to-cook cereal packets. The child had to cut the packet and pour water in the dish. The child found the food delicious. The difference was that she had cooked it! In my own life, I have found that nothing gives as much satisfaction as earning our own rewards. In fact, what is gifted or inherited follows the old rule of 'come easy, go easy'. I guess we only know the value of what we have, if we have struggled to earn it.
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Third: The third lesson I have learnt is, in Cricket, no one bats a hundred every time.

Life has many challenges. You win some and lose some. You must enjoy winning. But do not let it go to the head. The moment it does, you are already on your way to failure. And if you do encounter failure along the way, treat it as an equally natural phenomenon. Don't beat yourself for it or any one else for that matter! Accept it, look at your own share in the problem, learn from it and move on. The important thing is, when you lose, do not 'lose the lesson.

Monday, August 1, 2011

Destiny

Often in life, we wonder if we are getting what we deserve. So much of what happens to us, seems to be out of our control and more often than not, we call life unfair. However, if we can find some time to think over the matter, we can understand that things happen for a reason and the universal pattern of deeds and their consequences weave our destiny. Thus, each one of us has an active role in shaping our fate.

Great people like Lincoln and Gandhi had to face insurmountable difficulties but that did not deter them from listening to the voice of conscience within them. True, both were assassinated (and who does not die, finally?) but their names and dates associated with them have found permanent places in the annals of history. Lincoln did not let his humble birth stop him from becoming the President of the U.S.A.; neither did racism and being thrown out of a train make a coward of Gandhi or stop him from leading India’s freedom movement.

Florence Nightingale, ‘the lady with the lamp’, had to deal with many obstacles like hostile male-dominated social norms, legal hassles as well as parental disapproval. This was only because she had firmly decided to look after the wounded soldiers, during the Crimean War. With her determined effort, she managed to do so and in the process, established nursing as a recognized profession for women.
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Any success of lasting-value is possible for a person only if he is willing to listen to his conscience and if he has faith in himself. Along with this, he needs to be a die-hard optimist and believe that good things do happen in life. The third most important quality of success is gratitude. A person who is grateful to his benefactors and to those who have been there for him, often receives even more helping hands. Hard work or consistent effort is yet another factor affecting our destiny. No successful business-person is automatically destined to be so; his hard-work brings him wealth. For success in any field, courage, in the face of opposition, is often vital.

Perhaps, the most important factor determining our destiny is having or lacking compassion in our hearts. If we reach out to our fellow-creatures when they need our love and support, we can expect to be paid in kind when we need it. What we call ‘personal-miracles’, are often very subtle-additions of consequences of deeds done, seen or unseen by the world.True, we are all not born with equal socio-economic gifts or handicaps. Not all have equally loving parents and spouses or even true friends. However, what we make of these advantages and disadvantages, determines our destiny.
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The artist may not always be able to buy a grand-sized canvas-board, but he can always choose to paint his small board in the most beautiful of colours. The result, in that case, is infinitely rewarding for him as well as for those who see his painting. You are the artist of your life and the picture you choose to paint, is your destiny.