Tuesday, August 14, 2012
How to build trust to empower relations
During my recent training on Management, the course of discussion slightly moved to the subject of building trust. Our trainer (my mentor as well) draw our attention to some important aspects of building trust. Since the idea of writing this article was originated during the training so I dedicate this article to my teacher, Col Izi, as he sowed the seed in my brain to produce this article.
So, before we go in to the details on how to develop trust, let us understand what trust is.
Trust is the permanent certainty and confident expectation from someone for something. Lack of trust might lead to shattered relations so trust is the most critical ingredient for strong relationship; the relation which can either be between Husband-Wife, Boss-Employee, Father-Son, Brother-Sister, supplier-customer and so on. Here are some recommended behaviours which you need to demonstrate in order to develop trust:
1 - Being Responsible: ensure you are performing your day-to-day responsibilities and meeting the short-term and long term expectations by your dependants.
2 - Listen: Listen, Listen, Listen. God has given you two ears and one tongue so you listen more and speak less. Effective Listening is a skill; develop this habit. Google it today and learn.
3 - Being Truthful: Be honest and fair. Don't deceive someone. Remember the fact that building trust is tough but it takes seconds to have scratches-in-the-jewel which usually is very hard to recover.
4 - Keeping Promise: your promise is your commitment with someone to do something, so don't break at any cost. In case you couldn't meet your promise, there is always a door for dialogue for re-consideration of things. In case of dialogues be fair, be truthful and be open. Confess the short comings on your end.
5 - Consistent behaviour: the ever changing attitude is an indication of your non-predictive personality which is an anti-trust drive. So be consistent in what you speak and what you do.
6 - Apologizing behaviour: Sorry is the best medicine in healing relationship complications. In fact, Sorry and Thanks are the two golden words which my son has refreshed for me. Use them often and you will see massive improvements in your daily life.
What are your suggestions to develop Trust?
This is a short story on Trust for us to ponder.
Once a boy went to a shop with his mother. The shop keeper looked at the small cute child and showed him a bottle with sweets.
And said "Dear Child, you can take the sweets."
But the child didn't take. The shop keeper was surprised. Such a small child he is and why is he not taking the sweets from the bottle. Again he said take the sweets.
Now the mother also heard that and said, "Take the sweets dear". Yet he didn't take. The shopkeeper seeing the child not taking the sweets. He himself took the sweets and gave to the child. The child was happy to get two hands full of sweets.
While returning home the Mother asked the child. "Why didn't you take the sweets, when the shop keeper told you to take?"
Can you guess the response? Child replies, "Mom! My hands are very small and if I take the sweets I can only take few. But now you see when uncle gave with his big hands, how many more sweets I got?"
Moral: When we take we may get little but when God gives.He gives us more beyond our expectations. More than what we can think of. In God we trust!