.
Renungan
“If today were the last day of my life, would I want to do what I’m about to do today?”


Saturday, December 28, 2013

Joy of Cooking


For the final article of this year, I would like to share this story. Hope we learn something out of it …


Once upon a time, before I went to college, my mother worried. I didn't know how to prepare what she called ‘any decent meals.’ So she bought me a copy of ‘Joy of Cooking’, and sat me down to watch and learn. She opened the cookbook to a favorite recipe and began to show me how to make it.

“Have it says use vegetable oil, but I always use olive oil.” And then “here it says use chili peppers, but I always leave those out, because the dish gets too spicy.”

And on it went. Just like that.

“It says here to add salt, but never do that … salt is bad for your heart.”

After some time, I interrupted the process.

“What is the point of the recipe if you do whatever you want anyway?” I asked.


And then, as sometimes happened in my mother’s bright green kitchen, a pearl of wisdom was passed down to me in the uniquely memorable way.

“Listen to your mother. A meal becomes good by starting with quality instructions. It becomes great when you add a quality chef.

Since the day more than twenty years ago, I've come to understand my mother’s teaching as a proverb that applies far beyond cooking. Actually, it applies to every important activity in our lives.

In negotiating the highways and byways of life, recipes can take us only so far. Beyond getting the right ingredients or dutifully following instructions, to become a ‘quality chef’ … in cooking and in life, we need to reach beyond the fundamentals and learn to adapt, improvise, and innovate as life demands. 

We need to use not only our utensils, our ‘best practices’ and techniques but also our inner strengths and deeper wisdom.

The key to mastery, to achieving greatness, in the kitchen or in life, is not your toolbox. It’s you.



Tata 2013.

Wednesday, December 25, 2013

A King and His Slave


A king once had a slave who, in all circumstances said: “My king, do not be discouraged because everything God does is perfect, no mistakes …”


One day, they went hunting and a wild animal attacked the king, the slave managed to kill the animal but couldn't prevent his majesty losing a finger.

Furious and without showing gratitude, the King said; “if God was good, I would not have been attacked and lost one finger!” The slave replied: “Despite all these things, I can only tell you that God is good and everything he does is perfect, He is never wrong!”

Outraged by the response, the king ordered the arrest of his slave.

Later, he left for another hunt and was captured by savages who use human for sacrifice. In the altar, the savages found out that the king didn't have one finger in place so he was released because he was considered not “complete” to be offered to the gods…

On his return to the palace, he authorized the release of his slave saying; “My friend, God was really good to me! I was almost killed but for lack of a single finger I was let go! But I have a question: if God is so good, why did He allow me to put you in jail?”

He replies: “My king, if I had gone with you, I would have been sacrificed for you because I have no missing finger.”


MORAL LESSON:

Remember, everything God does is perfect, He is never wrong … often we complain about life, and the negative things that happen to us, forgetting that nothing is random, and that everything has a purpose. 

Monday, December 23, 2013

Let's Roar


What are you waiting for?
Life is too short. Let's make a difference in life. 
Let's Roar!


video

Saturday, December 21, 2013

Adam McKenna


Saya pernah menceritakan mengenai Adam dalam cerita blog saya tahun lepas. Mula mengenali beliau semasa satu majlis anjuran Teach For Malaysia (TFM). Since then, kami jadi baik. I guess we have mutual respect. Saya tertarik dengan young man ini kerana visi hidupnya. Hebat sekali!


Semalam, kami went for breakfast somewhere near Mercu UEM. Bukan apa, hanya nak celebrate bahawa Adam akan melanjutkan pelajarannya ke University of Victoria, Canada. Hari ini, beliau berangkat ke sana.

Saya tanya Adam apa pelajaran utama yang beliau perolehi semasa bersama TFM. Saya suka dengan respon beliau. Kata beliau, disamping mesti mempunyai gambaran besar tentang apa yang hendak dilaksanakan, TFM menekankan soal effective implementation. Ini satu soal yang menarik kerana banyak organisasi yang mempunyai masalah dalam hal ini. Tambah pula TFM ini dianggotai Gen Y (mereka yang berumur bawah 33 tahun).

Baru-baru ini, semasa satu sessi discussion dengan segolongan Pengurus-Pengurus Kawasan TNB Distribution, soal Gen Y ini telah dibincangkan. Dalam discussion ini, saya lihat ramai yang mempunyai cabaran untuk mempengaruhi Gen Y ini untuk beri yang terbaik dalam tugas mereka. Ini berlaku kerana pada pandangan pengurusan ini, Gen Y mempunyai characteristic yang unik berbanding keperluan menjadi seorang anggota kerja yang berkesan dalam tugas. Yet, Gen Y dalam TFM ini hebat sekali sokongan mereka dalam kerja mereka.

So, saya tanya Adam, apa yang diamalkan oleh TFM yang pada penglihatan saya berjaya membuatkan anggota kerja TFM ini melaksanakan segala implementation dengan mudah. Adam beritahu saya bahawa, sememangnya wujud seribu satu masalah dalam soal implementation ini, namun anggota kerja ini sentiasa mengamalkan ketelusan (transparency) dalam tugas. Ketelusan yang bagaimana?

Pertama, TFM benar-benar membawa anggota kerjanya agar benar memahami apakah visi dan misi TFM. Visi bermaksud kemana maksud akhir TFM dan misi bermaksud bagaimana TFM mahu mencapai visinya. Penerangan ini dilakukan secara informal maupun secara formal bermula semenjak temuduga anggota kerja lagi.

Kedua, TFM sentiasa menggalak ‘active discussion’ semasa berdepan segala cabaran melaksana tugas. Anggota kerja digalak untuk memberi pendapat bagaimana untuk mengatasi cabaran yang dihadapi dari hanya mengharapkan apa keputusan dari ketua mereka.

Bagi saya, ini merupakan ‘crucial conversations’ yang amat perlu ada dalam sesuatu organisasi itu bagi memastikan engagement dari anggota kerja organisasi ini. Tambah pula bila berdepan dengan mereka dari Gen Y ini. Satu realization datang pada saya dalam bentuk begini;

Gen Y = Gen ‘Why’

Ini sesuai benar dengan kenyataan seorang ahli psikologi barat, Victor E Frankl dalam bukunya ‘Man’s Search for Meaning’ iaitu ‘People have enough to live, but nothing to live for; They have the means, but no meaning’.

Dalam kata lain manusia zaman sekarang memerlukan makna(meaning) yang jelas dalam membina commitment mereka melaksana sebarang tugas itu. Sememangnya ini amat benar bagi mereka dari kalangan Gen Y ini!


Disini saya inginkan utarakan beberapa quotes yang terbit semasa perbualan Adam dan saya untuk kita sama-sama renungkan;

       1) Everyone should have an equal access to create in whatever fields of life.
       2) We in a business to create values for our customers.
       3) Our products or services are merely our instrument to create better and brighter life.

Syukur banyak-banyak pada Tuhan kerana saya really enjoy discussion ini. Saya nampak ada beberapa perkara yang perlu saya update dalam module-module seminar saya hasil daripada information baru yang diperolehi ini. Adam mungkin masih dalam perjalanan ke Canada semasa saya upload artikel ini.  Anyway, all the best Adam and May Allah bless you.

Tuesday, December 17, 2013

Better.Brigher!


Beberapa minggu lepas, aku telah diminta untuk merancang dan melaksana satu program bagi meningkatkan kesedaran di kalangan anggota kerja TNB bagi menyokong dan mendokong segala aspirasi yang telah dibangunkan oleh pengurusan TNB bagi menghadapi dunia yang semakin mencabar.

Bila aku lihat scenario dalam TNB ini, sebenarnya terdapat banyak slogan, inisiatif dan rancangan yang telah disampaikan kepada anggota kerja TNB ini. Sudahnya apa yang berlaku? Aku lihat ramai anggota kerja ini yang confuse. Confuse kerana tidak nampak bagaimana segala slogan, inisiatif dan rancangan ini berhubung kait dan apakah peranan yang mereka perlu mainkan bagi menjayakan ini semua.

Aku fikir, langkah pertama yang paling penting untuk dilaksanakan ialah membina satu gambaran menyeluruh bagaimana semua ini berhubungkait di atas satu muka surat. Hasilnya? Cuba tuan puan hayati gambaran besar dibawah ini …


Soalan berikut yang harus aku fikirkan ialah bagaimana anggota kerja TNB ini samada secara individu maupun secara berkumpulan mampu menyokong gambaran besar ini. Fikir punya fikir, aku fikir, kita perlu memulakan hasrat ini dengan memberi satu pendedahan untuk bagaimana kenal diri. Ini adalah soal yang paling asas.

Untuk itu aku telah ketengahkan konsep ‘Stick Person’, satu kaedah mudah untuk mengetahui bagaimana diri beroperasi dalam menghasilkan sebarang hasil dalam hidup ini. Bila mereka punya pengetahuan tentang hal ini, mudah bagi mereka untuk memperbaiki sebarang kepincangan dalam diri.

Hasil dari ilmu kenal diri ini, diharapkan anggota kerja TNB ini mulai menyedari betapa berharga diri masing-masing. Sudah semesti diri tidak boleh dipersia-siakan. Jadi bagaimana untuk mereka menghargai diri? Bagi menjawab persoalan ini, aku harus menekankan kepada mereka bahawa mereka perlu mempunyai matlamat diri dan kemudian sebokkan diri cuba mencapai matlamat tersebut.

Bagi membantu mereka menetapkan matlamat, aku ketengahkan alat S.W.O.T. Sebagai permulaan, aku akan usulkan kepada mereka agar tetapkan matlamat dalam tugas masing-masing dan matlamat peribadi dalam tugas itu pula mesti sejajar dengan apa yang organisasi mahukan dari mereka. Jika tidak, mereka akan hanya ‘syok sendiri’!


Berbekalkan kepada pendekatan di atas, maka wujudlah program Better.Brighter (B.B). Pilot program ini telah disampaikan kepada sebilangan anggota kerja TNB Rawang. Hasilnya? Amat membanggakan. Rata-rata menyetujui B.B. ini telah membuka mata mereka dan faham jelas bagaimana mereka secara individu maupun secara berkumpulan boleh membantu mencapai hasrat TNB itu.


Bukan itu sahaja, mereka telah mengesyorkan agar B.B ini dikongsi khasnya dengan anggota kerja TNB Rawang yang lain dan amnya dengan seluruh anggota kerja TNB bagi mempengaruhi mereka untuk menyokong dan mendokong transformasi yang mahu dilaksanakan. Ini satu permulaan yang sangat mengujakan.

B.B ini bukan tamat dengan terlaksananya program 3hari 2 malam ini sahaja. Akan ada ‘homework’ dan program susulan yang perlu dilaksanakan oleh peserta program B.B ini. Ini bagi memastikan hasil akhir program B.B. ini boleh dicapai. Apapun, aku mesti salute dengan anggota kerja TNB Rawang ini. Mereka telah memberi komitmen yang cukup tinggi semasa menyertai program B.B. ini.

Sememangnya, TNB Rawang Better.Brighter!  

Thursday, December 12, 2013

The Dash


Dear Readers,

Ponder on this video. It is such a beautiful lesson. Hope you enjoy it and may it brings joy to you. Cheers!


video

The Dog in the Well


In old times, there was a village having only one well for drinking water. One day a dog fell down in the well and died. The water became filthy and undrinkable. The worried villagers went to the old wise man for advice.


They were told to take 100 buckets of water from the well so that clean water come to the surface of the well. The villagers took 100 buckets but water status was same.

They went to the wise man again. He suggested taking another 100 buckets. The villagers did the same but to no avail.

They villagers tried third time to take another 100 buckets as per the advice from the wise man but water was still impure.

The wise said, “How come the whole well is polluted even removing this much considerable amount of water. Did you remove the dog body prior to taking 300 buckets of water?”

The villagers said, "No sir, you only advised us to take water out, not the dog body!"


Reflection:

Several times in life we try to resolve our problems without considering the root cause of the problems. We believe that we are resolving the problem whereas in actual we are working on the side effects of problem not the problem itself.


We don't see the big picture to understand the root of the issue. We take advice from our well-wishers but do not use our brain to think logically to analyse the advice and then decide, instead, we start acting blindly on the solutions suggested by others.

Saturday, December 7, 2013

Negative Thanksgiving


A young woman was sitting at her dining table, worried about taxes to be paid, house-work to be done and to top it all, her family was coming over the next day. She was not feeling very thankful at that time. As she turned her gaze sideways, she noticed her young daughter scribbling furiously into her notebook. 

“My teacher asked us to write a paragraph on “Negative Thanksgiving” for homework today.” said the daughter, “She asked us to write down things that we are thankful for, things that make us feel not so good in the beginning, but turn out to be good after all.”

With curiosity, the mother peeked into the book. This is what the daughter had written:
  
“I’m thankful for Final Exams, because that means school is almost over.

I’m thankful for bad-tasting medicine, because it helps me feel better.

I’m thankful for waking up to alarm clocks, because it means I’m still alive.”

It then dawned on the mother, that she had a lot of things to be thankful for!

She thought again…

She had to pay taxes but that meant she was fortunate to be employed.

She had house-work to do but that meant she had her own home to live in.

She had to cook for her family but that meant she had a family with whom she could celebrate.


Moral :

We generally complain about the negative things in life but we fail to look at the positive side of it. What is the positive in your negatives?

Look at the better part of life this day and make it a great day.

Wednesday, December 4, 2013

Love is Pure


A very poor man lived with his wife.

One day, his wife, who had very long hair, asked him to buy her a comb for her hair to grow well and to be well-groomed.

The man felt very sorry and said no. He explained that he did not even have enough money to fix the strap of his watch he had just broken.

She did not insist on her request.

The man went to work and passed by a watch shop, sold his damaged watch at a low price and went to buy a comb for his wife.

He came home in the evening with the comb in his hand ready to give to his wife.

He was surprised when he saw his wife with a very short haircut.

She had sold her hair and was holding a new watch band.

Tears flowed simultaneously from their eyes, not for the futility of their actions, but for the reciprocity of their love.



MORAL: To love is nothing, to be loved is something but to love and to be loved by the one you love, that is EVERYTHING. Never take love for granted.

Saturday, November 30, 2013

Vision n Strategy


The young boy asked the old man, "why a fast running horse is better than the slow running horse"? The old man said, "It has developed the habit to produce more power so that it can run up to ten times faster than the slow horse"

The youngster asked, "And what if the horse is running in the wrong direction?" The old man smiled and said, "Then definitely it has the proportionate factor for wasting the efforts ten times quicker than the slower horse"

The young man asked, "And what if other horses are following him too?" The older man said, "Off course it will mislead all those horses too!"

The young man asked again, "Then why all other horses follow the faster horse?" The older man said, "Because that attracts them but all that glitters is not gold sometimes."


Lesson learned

Vision is one of the most critical traits of current and emerging leaders because strong vision results establishing better strategy to ensure success. In its basic definition, the vision is to see (visualize) the future at present moment and then aligning the strategies including but not limited to policies, procedures and action plans in order to ensure success without any setbacks.

Below 8 Ps elaborate the concept of Vision and Strategy altogether: 

1. Picking the Right Battle
Effective leaders ponder well enough to choose the right course of direction (the mission) which can lead them towards success with higher success probability and greater efficiency. This does not means that they select easy targets instead sometimes they select more challenging grounds with their gut feeling of success. However they are careful in making their choices because of being the captain of the boat. If the leader succeeds, the boat sails; if leader drowns the whole boat gets collapsed.

2. Perspective
How a leader sees the future is very sensitive matter. No matter how genius team members he/she possesses; his own vision is highly important. It is said that an army of dears lead by a lion is far better than any army of lions lead by a dear. The leader's vision depends on the level of mental comprehension of industry, current statistics, near future and long term forecasts/trends, overall knowledge and experience of associated domains, a lot of study and observation about market and expectation of stake holders.
   
3. Present Position
The leader must define the baseline because this will be the reference to be compared when measuring performance and progress at later stage. The visionary leader must clearly define the Key Performance Indicators (KPIs); the current values of KPIs, bench marking in line with industry standards, the measurement criteria and measurement frequency.

4. Policies and Procedures
The review of current and finalization of policies for concrete results should be done prior to kick off the execution phase. Yet a leader should be smart enough to closely monitor and tweak the policies and procedures in case something is putting the projects/programs in jeopardy. The market dynamics demands consistent focus and a lot of iterations in companies' strategies.

5. Plans
Failing to plan is planning to fail. The leader would define high level goals; the goals which are SMART (Specific, Measureable, Achievable, Realistic, Time bound)  Once defined, the leader assigns these to the team of managers which in turn use the RACI model for further low level implementation. (RACI tool is used for defining Responsibility Matrix; RACI stands for Responsible, Accountable, Consulted, and Informed respectively)

6. Pattern
Although Low level micro tasks is not a specific leaders' responsibility but it becomes very effective if leaders take active part few times during the life cycle of the project; especially when WBS (work breakdown structures) are prepared by the associated Project Managers. Sometimes his/her vision and experience can make big difference when reviewing WBS with the PM.

7. Progress Performance
Consistent progress and performance measurement against the baseline must be ensured by the leaders. This also requires risk identification, risk analysis and risk mitigation. The project becomes orphans if the leader does not review its performance periodically.
  
8. Power Plug
Last but not the least; he becomes the consistent source of inspiration, fuel and energy for his team members. By this act he ensures that the 'batteries' (employee's working potential) are charged throughout the life cycle of the project.

Thursday, November 28, 2013

Three Differences Between Managers and Leaders


A young manager accosted me the other day. "I've been reading all about leadership, have implemented several ideas, and think I'm doing a good job at leading my team. How will I know when I've crossed over from being a manager to a leader?" he wanted to know.

I didn't have a ready answer and it's a complicated issue, so we decided to talk the next day. I thought long and hard, and came up with three tests that will help you decide if you've made the shift from managing people to leading them.


 Counting Value vs Creating Value. You're probably counting value, not adding it, if you're managing people. Only managers count value; some even reduce value by disabling those who add value. If a diamond cutter is asked to report every 15 minutes how many stones he has cut, by distracting him, his boss is subtracting value.

By contrast, leaders focus on creating value, saying: "I'd like you to handle A while I deal with B." He or she generates value over and above that which the team creates, and is as much a value-creator as his or her followers are. Leading by example and leading by enabling people are the hallmarks of action-based leadership.


Circles of Influence vs Circles of Power. Just as managers have subordinates and leaders have followers, managers create circles of power while leaders create circles of influence.

The quickest way to figure out which of the two you're doing is to count the number of people outside your reporting hierarchy who come to you for advice. The more that do, the more likely it is that you are perceived to be a leader.


Leading People vs  Managing Work. Management consists of controlling a group or a set of entities to accomplish a goal. Leadership refers to an individual's ability to influence, motivate, and enable others to contribute toward organizational success. Influence and inspiration separate leaders from managers, not power and control.

In India, M.K. Gandhi inspired millions of people to fight for their rights, and he walked shoulder to shoulder with them so India could achieve independence in 1947. His vision became everyone's dream and ensured that the country's push for independence was unstoppable. The world needs leaders like him who can think beyond problems, have a vision, and inspire people to convert challenges into opportunities, a step at a time.

I encouraged my colleague to put this theory to the test by inviting his team-mates for chats. When they stop discussing the tasks at hand and talk about vision, purpose, and aspirations instead, that's when you will know you have become a leader.


Agree?

Friday, November 22, 2013

Semuanya Sudah Terbalik


Seorang guru wanita sedang bersemangat mengajarkan sesuatu kepada murid-muridnya. Ia duduk menghadap murid-muridnya. Di tangan kirinya ada kapur, di tangan kanannya ada pemadam. Guru itu berkata,


"Saya ada satu permainan ... Caranya begini, ditangan kiri saya ada kapur, di tangan kanan ada pemadam. Jika saya angkat kapur ini, maka berserulah "Kapur!", jika saya angkat pemadam ini, maka katalah "Pemadam!"

Murid muridnya pun mengerti dan mengikuti. Guru berganti-gantian mengangkat antara kanan dan kiri tangannya, semakin lama semakin cepat. Beberapa saat kemudian guru kembali berkata, "Baik sekarang perhatikan. Jika saya angkat kapur, maka sebutlah "Pemadam!", jika saya angkat pemadam, maka katakanlah "Kapur!".

Dan diulangkan seperti tadi, tentu saja murid-murid tadi keliru dan kekok, dan sangat sukar untuk mengubahnya. Namun lambat laun, mereka sudah biasa dan tidak lagi kekok. Selang beberapa saat, permainan berhenti.

Sang guru tersenyum kepada murid-muridnya. "Murid-murid, begitulah kita manusia. Mulanya yang benar itu benar, yang salah itu salah. Kita begitu jelas membezakannya. Namun kemudian, akibat kelalaian, kita menukarkan sesuatu, dari yang benar menjadi salah, dan sebaliknya.

Pertama-tama mungkin akan sukar bagi kita menerima hal tersebut, tapi kerana terus tenggelam dengan godaan hidup, akhirnya lambat laun kita akan terbiasa dengan hal itu. Dan anda mulai dapat mengikutinya.

"Keluar berduaan, berkasih-kasihan tidak lagi sesuatu yang pelik, zina tidak lagi jadi persoalan, pakaian seksi menjadi hal yang lumrah, tanpa rasa malu, sex sebelum nikah menjadi suatu kebiasaan dan trend, hiburan yang asyik dan panjang sehingga melupakan yang wajib adalah biasa, materialistik kini menjadi suatu gaya hidup dan lain lain."



"Semuanya sudah terbalik. Dan tanpa disedari, anda sedikit demi sedikit menerimanya tanpa rasa ia satu kesalahan dan kemaksiatan. Paham?" tanya Guru kepada murid-muridnya. "Paham cikgu..."

Wednesday, November 20, 2013

Determining Your True Path


A master was strolling through a field of wheat when a disciple came up to him and asked, “I can’t tell which is the true path. What’s the secret?”


“What does that ring on your right hand mean?” – asked the master.

“My father gave it to me before dying.”

“Well, give it to me.”

The disciple obeyed, and the master tossed the ring into the middle of the field of wheat.

“Now what?” – shouted the master.

“Now I have to stop doing everything I was doing to look for the ring! It’s important to me!”


“When you find it, remember this: You yourself answered the question you asked me. That is how you tell the true path: It is more important than all the rest.”

Saturday, November 16, 2013

I’ve learned ...



I’ve learned that you cannot make someone love you. All you can do is be someone who can be loved. The rest is up to them.

I’ve learned that it takes years to build up trust, and only seconds to destroy it.

I’ve learned that it’s not what you have in your life but who you have in your life that counts.

I’ve learned that you should never ruin an apology with an excuse.

I’ve learned that you shouldn't compare yourself to the best others can do.

I’ve learned that you can do something in an instant that will give you heartache for life.

I’ve learned that it’s taking me a long time to become the person I want to be.

I’ve learned that you should always leave loved ones with loving words. It may be the last time you see them.

I’ve learned that you can keep going long after you can’t.

I’ve learned that we are responsible for what we do, no matter how we feel.


I’ve learned that regardless of how hot and steamy a relationship is at first, the passion fades and there had better be something else to take its place.

I’ve learned that heroes are the people who do what has to be done when it needs to be done, regardless of the consequences.
  
I’ve learned that my best friend and I can do anything or nothing and have the best time.

I’ve learned that sometimes the people you expect to kick you when you’re down will be the ones to help you get back up.

I’ve learned that sometimes when I’m angry I have the right to be angry, but that doesn’t give me the right to be cruel.

I’ve learned that true friendship continues to grow, even over the longest distance. Same goes for true love.

I’ve learned that just because someone doesn’t love you the way you want them to doesn’t mean they don’t love you with all they have.

I’ve learned that you should never tell a child their dreams are unlikely or outlandish. Few things are more humiliating, and what a tragedy it would be if they believed it.

I’ve learned that your family won’t always be there for you. It may seem funny, but people you aren’t related to can take care of you and love you and teach you to trust people again. Families aren’t biological.

I’ve learned that it isn’t always enough to be forgiven by others. Sometimes you are to learn to forgive yourself.


I’ve learned that no matter how bad your heart is broken the world doesn’t stop for your grief.

I’ve learned that our background and circumstances may have influenced who we are, but we are responsible for who we become.

I’ve learned that a rich person is not the one who has the most, but is one who needs the least.

I’ve learned that we don’t have to change friends if we understand that friends change.

I’ve learned that you shouldn’t be so eager to find out a secret. It could change your life forever.

I’ve learned that two people can look at the exact same thing and see something totally different.

I’ve learned that even when you think you have no more to give, when a friend cries out to you, you will find the strength to help.

I’ve learned that credentials on the wall do not make you a decent human being.

I’ve learned that the people you care about most in life are taken from you too soon.

I’ve learned that it’s hard to determine where to draw the line between being nice and not hurting people’s feelings, and standing up for what you believe.

Tuesday, November 12, 2013

Agenda


Satu pagi itu, saya duduk berbincang dengan seorang Datuk ini mengenai apa yang perlu dilaksanakan bagi menjayakan program pembangunan kepimpinan untuk satu organisasi besar di negara ini.


Saya ‘bombard’ Datuk ini dengan pelbagai soalan dan syor untuk program ini. Saya lihat Datuk ini ‘deep’ memikirkan sesuatu sebelum dia senyum merenung saya.

“Betul Mior, there are so many things to be done to realize all these program. Actually at the moment I sedang membaca buku karangan seorang Professor Harvard ini. Professor ini sebenarnya merupakan seorang pakar dalam bidang ‘negotiation’. 

Dalam buku ini, she said, dalam kepala kita ini ada macam-macam agenda yang mahu kita laksanakan. Kita perlu ada ability untuk negotiate dengan diri kita apakah agenda utama yang perlu kita lakukan.

Jika kita tidak berupaya negotiate dengan diri kita, pasti kita akan rasa overwhelmed dan sudahnya nothing happen. Even at this point of time, I pun rasa overwhelmed sebab demand yang tinggi dari customer. But I know I have to establish apa agenda yang perlu dilakukan terlebih dulu. Jika tidak, huru hara.


Actually Mior, itu baru antara I dan diri I. Belum lagi cuba nak negotiate agenda dengan orang lain. Lagi havoc. But somehow, selepas kita tahu inilah realiti keadaan kita, we have to accept the situation dan move on. Yang penting whatever yang dipilih, we have to be responsible and accountable to it.”

Termenung sebentar saya mendengar kata-kata Datuk ini. Saya terasa benar the gravity of the issue yang diketengahkan oleh Datuk ini.

Bila kita lihat kehidupan kita ini, saban hari kita terdedah dengan beraneka agenda untuk kita pertimbangkan. Namun bagi mereka yang berjaya, mereka sebenarnya mampu ‘lock in’ kepada satu agenda dan kemudian make it happen. Mereka tidak mudah digugat dengan agenda lain. Itu sebab mereka berjaya.

Teringat saya kepada quote ini … ‘If you do the little jobs well, the big ones will tend to take care of themselves’.

Di waktu ini, hasil selalu menjadi keutamaan. Sesiapa yang berupaya menghasilkan hasil, beliau akan dijulang. Jika beliau gagal menghasilkan hasil, beliau akan dilupakan. Mana mungkin kita berupaya menghasilkan hasil jika kita tidak ‘lock in’  kepada satu agenda.


Moga Tuhan beri saya kekuatan untuk amalkan apa yang dikongsi oleh Datuk ini. 

Saturday, November 9, 2013

What Really Matter


Pertama kali saya saksikan video clip ini memang buat saya teruja. Memang video ini mampu menceritakan segala intipati (essence) dalam program yang saya bawakan iaitu Sedia Untuk Berjaya (SUB).  Mari kita sama-sama saksikan video ini ...


video


Agar hidup ini penuh bermakna, pertama sekali mesti kita ketahui apa ilmu dan skill yang mahu kita bina dalam diri kita. Itu sebab satu alat bernama S.W.O.T. digunakan bagi mencapai maksud ini. 

Namun tak mampu kita guna diri untuk mencapai segala matlamat jika kita tidak tahu bagaimana diri beroperasi. Itu sebab satu alat yang dinamakan 'Stick Person' digunakan bagi mencapai tujuan ini. Bila kita tahu bagaiamana diri beroperasi maka lebih mudah kita memperbetulkan diri bilamana timbul sebarang cabaran.

Bagi memperkuatkan diri agar kukuh dalam perjalananan kita untuk capai matlamat tersebut pula, kita harus tahu apakah nilai yang boleh dibawa oleh matlamat kita itu. Tanpa mengetahui nilai ini terutama bagaimana ianya bernilai pada orang lain, kita mungkin terjerumus kedalam satu mindset yang bernama 'syok sendiri'. Itu sebab satu alat bernama 'Business Model Canvas' digunakan bagi mengenalpasti dan membina nilai ini.

Jika segala aktiviti di atas kita hubungkan kepada niat diri kita untuk beri yang terbaik dalam hidup sebagai tanda syukur kita terhadap apa yang Tuhan berikan kepada kita, dengan izin Tuhan, hidup kita sentiasa diberkati dan dirahmati.

Moga dengan bantuan dari tiga alat ini, kita mampu mencapai maksud dari video di atas. Wallahu'alam.

Insya Allah akan saya masukkan video clip ini dalam SUB.

Wednesday, November 6, 2013

Erti Kepimpinan - Satu Cara Pandang


Adakah anda mempunyai keupayaan untuk mempengaruhi

Pelanggan Anda
Penyelia Anda
Rakan Anda
Orang Bawahan Anda
Diri Anda

… bagi mencapai apa yang anda mahu capai?

Bukankah bila kita mampu laksanakan perkara di atas, dengan sendirinya kita menjadi pemimpin yang berkesan?

Inilah yang telah disuarakan oleh seorang General Perang Dunia Kedua dahulu. Saya rasa General ini tahu apa yang dicakapkannya kerana beliau perlu memimpin/mempengaruhi askar-askar beliau yang perlu mempertaruhkan nyawa mereka bagi mencapai hasrat General ini. Fikirkan …

Segala kompetensi seperti merancang, berkomunikasi, mendeligasi, coaching, mentoring, memotivasi, berinovasi, mengurus konflik, mengurus masa dan problem solving merupakan antara elemen penting yang perlu ada pada seorang pemimpin untuk berupaya mempengaruhi dengan berkesan.  

Bukan itu saja, agar mampu memimpin/mempengaruhi dengan berkesan, seorang pemimpin mesti juga mempunyai nilai-nilai murni seperti berintegriti, prihatin, berkomitmen, bersemangat tinggi dan bertanggungjawab.

Apa kata kita jadikan keupayaan untuk mempengaruhi ini sebagai ‘The One Thing’ yang perlu kita fokuskan dalam hasrat membina leaders dalam organisasi kita? Dalam kata lain, segala usaha membina leaders perlu bermula dari titik ini iaitu keupayaan untuk mempengaruhi.

Kita jadikan ini sebagai ‘Our One Common Language’ bila bercakap mengenai Kepimpinan. Rasanya ini membuatkan kita semua senang fokus dalam membina kepimpinan di kalangan kita.

Bukan apa, apabila saya berjalan dalam satu-satu organisasi itu, saya lihat pemimpin-pemimpin organisasi itu mempunyai pelbagai takrif untuk kepimpinan. Masalah bila kita mempunyai pelbagai takrif kepimpinan dalam satu-satu organisasi itu ini ialah kita sukar untuk menyatu-padukan segala usaha membina pemimpin. Banyak sangat kepala. Sudahnya nothing happen. Fikirkan …


Saya mengimpikan agar satu masa nanti ada organisasi di Malaysia ini akan menjadikan slogan di atas sebagai ‘The One Thing’ mereka dalam membangunkan kepimpinan dalam organisasi mereka. Insyaallah. 

Sunday, November 3, 2013

Tindakan dan ‘Passion’


Ramai yang mahu capai matlamat masing-masing. Dari ramai-ramai orang itu, hanya segelintir yang mampu capai matlamat. Ini adalah kerana ramai diantara kita tiada kekuatan untuk mengambil tindakan.  Tindakan membezakan segalanya. Tapi bukan itu sahaja, dalam zaman serba moden ini, tindakan kita perlu mempunyai dua ciri.

Pertama segala tindakan perlu laju. Jika tidak sudah tentu kita ketinggalan. Teringat kata-kata seorang sahabat ini,

Fast Action, Fast Result
Slow Action, No Result!

Berbeza jauh dengan apa yang biasa saya dengar semasa kecil-kecil dahulu, ‘Biar Lambat Asal Selamat’. Sudah tidak boleh dipakai lagi pepatah ini.

Kedua, segala tindakan kita perlu dibuat sehingga selesai. Ramai yang bertindak dengan begitu semangat pada mulanya tetapi makin lama langsung ditinggalkan begitu sahaja. Tindakan yang separuh jalan tidak akan membawa kita mencapai matlamat kita.


Beberapa hari lepas, semasa memfasilitatorkan program ‘Young Executive Forum’ untuk Bahagian Penghantaran, TNB, saya mendapat satu ilham bagaimana untuk membina ‘passion’ dalam apa yang kita kerjakan. Bagaimana? Ini penjelasannya …

Setiap satu kerja itu bila kita ambil tindakan, lama kelamaan akan menwujudkan ‘suka’ terhadap kerja tersebut. Dan jika kita terus mengambil tindakan terhadap kerja tersebut, ‘suka’ itu akan bertukar pula menjadi rasa ‘passion’ terhadap kerja tersebut.

Rahsia merasai ‘passion’ itu rupanya berdasarkan kepada tindakan berterusan walaupun pada mulanya kita mungkin tidak menyukai kerja tersebut. Kenapa bila kita ambil tindakan boleh menwujudkan rasa ‘passion’ pada akhirnya?

Ini adalah kerana bila kita mengambil tindakan, dua perkara akan berlaku,

1) Mampu melihat perkara-perkara baru mengenai kerja tersebut.
2) Mampu melihat kerja tersebut dari satu sudut pandang baru.

Mana mungkin seorang yang tidak mengambil tindakan itu mampu terdedah kepada dua perkara di atas? Perasaan yang timbul ini mudah digambarkan seperti ceritanya dalam lagu berikut. Renungkan kata-kata lagu tersebut.


video


Saya harap anda mampu nampak apa yang saya nampak mengenai bagaimana rasa ‘passion’ itu mulai wujud dalam diri kita. Moga selepas ini kita mempunyai sebab yang kukuh untuk mengambil tindakan.

Monday, October 28, 2013

The Brooklyn Bridge


This is a real life story of engineer John Roebling building the Brooklyn Bridge in New York, USA back in 1870. The bridge was completed in 1883, after 13 years.


In 1883, a creative engineer named John Roebling was inspired by an idea to build a spectacular bridge connecting New York with the Long Island. However bridge building experts throughout the world thought that this was an impossible feat and told Roebling to forget the idea. It just could not be done. It was not practical. It had never been done before.

Roebling could not ignore the vision he had in his mind of this bridge. He thought about it all the time and he knew deep in his heart that it could be done. He just had to share the dream with someone else. After much discussion and persuasion he managed to convince his son Washington, an up and coming engineer, that the bridge in fact could be built.

Working together for the first time, the father and son developed concepts of how it could be accomplished and how the obstacles could be overcome. With great excitement and inspiration, and the headiness of a wild challenge before them, they hired their crew and began to build their dream bridge.

The project started well, but when it was only a few months underway a tragic accident on the site took the life of John Roebling. Washington was also injured and left with a certain amount of brain damage, which resulted in him not being able to talk or walk.

“We told them so.” “Crazy men and their crazy dreams.” “It’s foolish to chase wild visions.”

Everyone had a negative comment to make and felt that the project should be scrapped since the Roeblings were the only ones who knew how the bridge could be built.

In spite of his handicap Washington was never discouraged and still had a burning desire to complete the bridge and his mind was still as sharp as ever. He tried to inspire and pass on his enthusiasm to some of his friends, but they were too daunted by the task.

As he lay on his bed in his hospital room, with the sunlight streaming through the windows, a gentle breeze blew the flimsy white curtains apart and he was able to see the sky and the tops of the trees outside for just a moment.

It seemed that there was a message for him not to give up. Suddenly an idea hit him. All he could do was move one finger and he decided to make the best use of it. By moving this, he slowly developed a code of communication with his wife.

He touched his wife’s arm with that finger, indicating to her that he wanted her to call the engineers again. Then he used the same method of tapping her arm to tell the engineers what to do. It seemed foolish but the project was under way again.


For 13 years Washington tapped out his instructions with his finger on his wife’s arm, until the bridge was finally completed. Today the spectacular Brooklyn Bridge stands in all its glory as a tribute to the triumph of one man’s indomitable spirit and his determination not to be defeated by circumstances. It is also a tribute to the engineers and their team work, and to their faith in a man who was considered mad by half the world. It stands too as a tangible monument to the love and devotion of his wife who for 13 long years patiently decoded the messages of her husband and told the engineers what to do.

Perhaps this is one of the best examples of a never-say-die attitude that overcomes a terrible physical handicap and achieves an impossible goal.

Often when we face obstacles in our day-to-day life, our hurdles seem very small in comparison to what many others have to face. The Brooklyn Bridge shows us that dreams that seem impossible can be realized with determination and persistence, no matter what the odds are.

Friday, October 25, 2013

Terbaik!


Selalu saya lihat di waktu ini ramai yang suka menyebut slogan ‘Terbaik’ bilamana bertemu dengan sebarang perkara yang mengujakan diri masing-masing. Ada yang menyebutnya sebagai ‘Terbaek’ atau ‘Terbayek’. Kelakar juga tengok gelagat-gelagat mereka. ;)


Apapun, kita fahamkah bagaimana kita boleh jadi terbaik dalam hidup ini?

Secara peribadi, terbaik boleh kita capai jika pada mulanya kita jelas apa yang mahu kita capai dalam ruang masa hidup masing-masing. Mana mungkin kita boleh beri yang terbaik jika kita tidak passionate dengan apa yang mahu kita capai?

Itulah, langkah awal untuk jadi terbaik ialah kita mesti jelas sejelasnya apa matlamat kita dalam hidup ini. Saya tak nampak cara lain yang lebih praktikal bagi mencapai tujuan ini. Fikirkan …


Kenapa kita perlu jadi terbaik? Mudah sahaja. Hidup kita ini sementara dan singkat. Itu sebabnya. Kalau hidup kita ini kekal dan panjang, kita mungkin ada sebab untuk tangguhkan jadi yang terbaik. Fikirkan …

Hidup memang tidak sunyi dari masalah dan dugaan. Kadang-kadang kita rasakan segala masalah dan dugaan itu semacam tidak masuk akal. Kita rasa pelik macam mana masalah dan dugaan itu boleh hinggap pada diri kita. Bak kata satu quote yang yang terbaca baru-baru ini;

“Life has a way of testing a person's will, either by having nothing happen at all or by having everything happen at once”.

Tapi itulah kehidupan, walau apa juga masalah dan dugaan yang datang, pasti ada hikmahnya Tuhan berikan kepada kita. Hidup kita akan mudah jadi hilang punca jika diri begitu tertumpu kepada masalah dan cabaran. Ini pasti akan mencuri  masa kita yang sifatnya sementara dann singkat itu.

Jika kita tidak berhati-hati kita akan jatuh hanyut dalam hidup ini. Itu sebab untuk kekal terbaik kita perlukan matlamat. Kerana matlamat adalah ibarat ‘light house’ dalam hidup kita. Walau apa juga badai yang melanda kita, dengan izin Tuhan, matlamat mampu bantu kita untuk terus jadi yang terbaik.  

Segala apa yang kita lalui di masa lepas hanyalah merupakan satu peninggalan kita. Jika peninggalan itu terbaik, puaslah kita. Jika peninggalan itu sekadar ala kadar sahaja, termenunglah kita. Apa pun perjalanan bernama hidup ini perlu diteruskan. Selagi Tuhan beri kita masa, mari sama-sama kita usahakan jadi yang terbaik pada segenap ruang masa itu. Mengapa ini perlu? Renungi quote dibawah ini;

“You have the power to be somebody’s hero — not for the glory of it, or to call yourself a hero, but to take with you an amazing deed, ‘cause that’s all we can take forward in our lives: the deeds that we do, and the doas (prayers) that we get.”

Walau macam mana senang kita atau walau macam mana susahnya kita, semua susah senang itu hanya sementara. Hidup perlu diteruskan. Rugi sangat jika terus bertangguh terutama untuk jadi yang terbaik. Yes. ‘Terbaik’ we must! Satu ‘equation’ untuk jadi terbaik;

Niat + Ilmu + Usaha + Ikhlas + Tawakkal + Redha = Hidup Terbaik.

Saya melihat equation diatas bukan semata-mata satu teori tetapi lebih kepada satu cerita perjalanan bagaimana terbaik boleh kita capai dalam hidup kita. Setiap komponen disebelah kiri equation ini perlu hadir dalam hidup kita untuk mencipta ‘Terbaik’ itu. Renungkan …


Moga-moga dengan berpendirian begini, Tuhan akan meredhai, merahmati dan mengampuni dosa-dosa kita. Kita berhak jadi Terbaik! Ameen.